Terry White Chemists Cairns Express

Reviews of Terry White Chemists Cairns Express

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  Susan O'Carroll Added December 17, 2022

  ★ ☆ ☆ ☆ ☆
  Would give 0 stars if I could. Made appointment for Pfizer booster. Difficult to go in due to other health issues. Waited (insufficient chairs) and when called, was told they don't have Pfizer. Was LIED to 3x by the pharmacist who insisted everyone was rung to let them know. I was not rung though. When I got upset about being blatatantly lied to, he offered no apology and told me to 'Get out'. Very unprofessional and zero customer service skills. I checked with his staff and nobody had rung me. They only bothered to ring people who booked MORE than 24 hours in advance. So disgusted.
  Pretty dodgy practitioner too, with everyone in the queue's Medicare cards lined up where you sit for the vax,for each person to see, with complete disregard for privacy. Watch out for this guy. Will not be back.
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  ella greenwood Added December 13, 2022

  ★ ★ ★ ★ ★
  Has fantastic and fast service, wonderful team members and pharmacists that help with anything and everything. Definitely going back!!
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  Leisha Fisher Added December 12, 2022

  ★ ★ ★ ★ ★
  Amazing, friendly, professional service. I can easily manage and put in my scripts via the app. They have gone above and beyond when it comes to answering any questions and are quick to deal with any issues. Their opening hours allow me to pop in after work. I feel truly looked after.
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  Lea E Added December 11, 2022

  ★ ★ ★ ★ ★
  I'm really happy to share that I got served by a young lady recently and on that occasion, I was really time poor as I was supporting one Deaf lady and due to support another client after this. This friendly and helpful young lady served us immediately and expedited the purchase. Thank you so very much for making my work easier and it helped my client feel cared for when she daily receives treatment reminiscent of discrimination. You were really sweet considerate and kind, and very much appreciated. ❤️
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  lew mcrae Added December 09, 2022

  ★ ★ ★ ★ ★
  Was served by a lovely chap behind the counter and the assistants and counter staff were all also very lovely. I waited a short time and there was ample seating. Very professional and outstanding customer service. I'd give 6 stars if I could.

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