Tcmstrata

Reviews of Tcmstrata

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  Julie Rolskov Added December 14, 2023

  ★ ★ ★ ★ ★
  It's not often that I am moved to leave a review but in the case of our Strata Manager, Samantha Remmington of TCM Strata, I feel compelled to share my admiration and commendation for her work.
  
  Samantha has consistently demonstrated exceptional levels of professionalism, efficiency, and commitment. Her command over strata management is unparalleled and her knack for resolving complex issues in a seemingly effortless manner is remarkable.
  
  Samantha's consistent delivery of prompt, clear, and accurate communication keeps us well-informed about all matters concerning our property. She adeptly handles the day-to-day running of our strata scheme, ensuring that everything runs smoothly. Whether it's about budget management, maintenance scheduling, or dispute resolution, Samantha tackles each task with aplomb.
  
  What sets Samantha apart, though, is not only her technical expertise but also her personal touch. She takes the time to understand our specific needs and preferences and integrates them into her management approach. This level of personalised attention has helped create a harmonious and thriving community at Trinity Cove.
  
  Samantha’s problem-solving skills are exemplary. She has successfully navigated numerous challenges with skill and grace, always demonstrating a keen ability to think strategically while maintaining a calm and composed demeanour. Her commitment to her role and to our strata is deeply appreciated.
  
  Samantha embodies the ideal qualities of a Strata Manager - highly knowledgeable, tremendously efficient, impeccably organised, and deeply dedicated. As chairman of the Trinity Cove body corporate committee, I could not be more satisfied with the services she has provided.
  
  I wholeheartedly recommend Samantha Remmington for her excellent strata management services. TCM Strata is indeed fortunate to have such a dedicated and capable individual in their team. Five stars do not seem enough for her outstanding performance.
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  Ann Sherwood Added December 11, 2023

  ★ ★ ★ ★ ★
  Samantha Remington of TCMStrata Cairns has been an invaluable resource for our committee. She provides helpful advice whenever needed and has been proactive in helping us reduce costs where possible. Her exceptional people skills have been invaluable when handling difficult situations. With Samantha as our reliable partner, being on the committee has become more manageable. Thank you for your excellent service!
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  Nathahn Walter Added December 10, 2023

  ★ ★ ★ ★ ★
  Penny and the team at TCM have been first class to deal with. Very engaged, consultative and helpful Property Management team ensuring as owners we are well informed at all times and getting the best value for our investment. Would highly recommend TCM Strata for other Owners Corporations
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  J Thompson Added December 02, 2023

  ★ ★ ★ ★ ★
  I have worked with and used the services of TCM Strata for 12 years in a variety of roles, as a Body Corporate Committee member in a large Cairns based residential accommodation complex and for the last 4 years in the role of an On-Site Manager in a separate complex. In each role I have found the Portfolio Managers and Administrative support staff of TCM to be highly professional,, reliable and responsible in their dealings with owners, contractors, committee members and in working through issues to resolve problems proactively and cost effectively,
  
  In my role as an on-site manager I have had the opportunity to be able to compare and contrast the approach taken by various Strata Management businesses and can sincerely say that TCM is superior in every aspect of their Portfolio Management of community schemes.
  
  In leaving this review it would be remiss of me if I did not make a personal recommendation regarding Penny Ritchie as one of TCM's leading Portfolio Managers with a wealth of experience in the management of community schemes.
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  Ray Lamari Added November 26, 2023

  ★ ★ ★ ★ ★
  I recently was having major issues with another BC Manager, and engaged Kylie to help me sort out. Having worked with TCM previously this was an easy choice, however Kylie and TCM have gone above and beyond all our expectations. I would have absolutely no hesitation in recommending Kylie and the team, to any prospective Strata scheme committee looking to engage a new Manager. Kind Regards Ray Lamari

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