Nail Palace

Reviews of Nail Palace

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  Julia Burns Added October 06, 2023

  ★ ☆ ☆ ☆ ☆
  By far the worst nail experience I've ever had. I have been before once or twice before covid and it was okay, the price was good and the quality was what i expected since I was paying around 25 dollars. Today however, I called before coming in to ask for the prices for a SNS French Tip. They told me on the phone it would cost 50 dollars, double what I had expected. Then i got my nails done, I asked for a Squoval shaped nail, and it was almost stiletto, the SNS was and still is lumpy and uneven, the white tips are not the same length and I have glue and powder set around my nails. Then when I went to pay, they charged me 60 dollars, for a very poor result. When I got home, I had to file my nails down because they were much longer than I asked for, even after asking the technician to cut them. Overall, horrible, disappointed there isn't a zero star rating.
  
  I would also like to add after looking at the reviews that THIS WAS ON BURKE ROAD NAIL PALACE!!! Do not try and say this was port melbourne.
  
  Last image is what i showed them for reference. The rest are my results, AFTER I SHAPED THEM. I should have taken a photo before i reshaped them but didnt. I think the photos speak for themselves.
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  josie conlan Added September 27, 2023

  ★ ★ ★ ★ ★
  always does my nails perfectly with the designs i show! lovely people and very talented ❤️
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  steph defaz Added September 26, 2023

  ★ ☆ ☆ ☆ ☆
  I went in and asked if I could have a marble design. The lady ensured me she could do it. What I walked out with was pink lines drawn across my nail. Not to mention they were lumpy, uneven, different shapes, different lengths and sizes. I tried to explain this but there was no understanding on the other side. I got charged $70 for sns and “the design” I had to get to a funeral and couldn’t stay to fix it so I went somewhere else the following day to fix it and even the nail technician laughed at the job that was done. I went back today to ask for my money back and the manager said no... she told me I should have let them fix it. Because they did such a good job the first time and they made me bleed.. anyways. Here’s photos of what I asked for and what I received.
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  Jucy Capistana Added September 25, 2023

  ★ ☆ ☆ ☆ ☆
  As soon as I walked into this place I felt really bad, I never got that look on me and my 2 year old. I don't know if it was my skin color or what, but she looked me up and down in a very intimidating way. My son said hi, smiled, as usual this lady didn't answer anything and gave him a weird look. Then she asked twice, rudely Yes.. Pause..YEEESS.. and then I said manicure please.. her: oh you know we don't have time.. hush.. weird look.. I was like wow didn't offer me options, another day, time, nothing.. ok I took my son and said I won't come back here. And I never will again!
  Thankfully, another customer who was there was just as kind to my baby and responded to his interaction. He's just discovering the world and I'm trying to make it look as good as possible for him despite attitudes like that.
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  Niharika Bhandari Added September 24, 2023

  ★ ☆ ☆ ☆ ☆
  This was my first time at this place as I used to go a regular one in South Melbourne. I am very unhappy with the nails. I almost cried looking at my nails there is bump in it and its not even shaped properly. I asked them are you sure they said it will dry which didn’t even make sense. I spend $60 but not happy. Just because they have other customers waiting doesn’t mean they ruin it. Never ever coming back. Worst experience.
  This is the one in Burke road Camberwell.

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